SERVICE FORM

Please fill out the form to enable a fast revision through our team  .

About You

Warranty or repair

Bitte wähle aus, ob Du einen Gewährleistungantrag (see requirements right here) or a repair with to receive a cost estimate.

About your vehicle

About the Error

Please describe the error as detailed as possible.

Uploads

Please upload the invoice and add pictures of the damage. Pictures or videos taken with your mobile are more than enough. Pictures will help us to guess the damage and provide you with a first cost estimate. The more information you provide the faster and more effective we're able to work. Especially sound recordings and videos help us to identify any problems with the motor.

Add more vehicles

ES GELTEN DIE ALLGEMEINEN GESCHÄFTSBEDINGUNGEN UND DIE DATENSCHUTZERKLÄRUNG DER WALBERG URBAN ELECTRICS GMBH UNTER "IMPRESSUM" 

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Sollten wir nach der Prüfung in unserem Hause feststellen, dass die Gewährleistung nicht greift, so berechnen wir Dir pauschal 30,00€ für die Fehlersuche + die  costs for delivery  mit unserem Partner UPS. 

Zusätzlich unterbreiten wir Dir ein Angebot für die durchzuführenden Reparaturen und Ersatzteile.  Bei stark verschmutzen Fahrzeugen, berechnen wir eine Gebühr von 15,00€ für die Reinigung.

REPAIR

Repair requests are normal inquireies for paid repairs. (e.g.: In case you had an accident with your vehicle and the handlebar is bent.)  Simply fill out the form and you will receive further information via email.

WARRANTY

Malfunctions, that are caused by mistakes in the production process are fixed for free. To make use of the warranty your case has to meet certain conditions  .